Customer Success Manager en Spacebring

FULL_TIME

Remoto (5 ubicaciones) | Semi Senior | Full time | Soporte al Cliente

Sueldo bruto $800 - 1200 USD/mes

291 postulaciones
Responde entre 1 y 13 días
Revisado por última vez hoy
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Spacebring speeds up coworking space management by automating tedious tasks, increasing efficiency, and enhancing member service. Today, over 500 spaces in 50+ countries rely on our platform, including Google for Startups, Impact Hub, and many more.

Join us in shaping the future of coworking spaces.

We are looking for a passionate professional who is hungry to drive the success of the company and our customers.

Este empleo es publicado por getonbrd.com.

Job functions

  • Reply to incoming chats, emails and phone calls.
  • Work closely with the Product team to provide customer insights.
  • Onboard new customers, guiding them through the implementation and setup process.
  • Proactively engage with customers through calls and emails to track their progress and satisfaction.
  • Act as a trusted advisor, helping customers maximize the value of the Spacebring platform with the best practices.
  • Inform customers about product updates.
  • Foster strong partnerships and turn customers into advocates.
  • Contribute customer feedback to the Product and Go-to-market teams.

Qualifications and requirements

  • Native Spanish, fluent English skills
  • 1+ year in B2B customer support or sales roles
  • Strong problem-solving and clear communication skills
  • Customer-focused, proactive, and able to work in a team
  • Willingness to learn and adapt

Desirable skills

  • Great public speaking skills
  • Strategic thinking

Conditions

  • Work on a cutting-edge product and see your impact.
  • Monday-Friday work days.
  • Learn from a team of experts eager to share knowledge and building the best product on the market.
  • Career growth in a fast-scaling company.
  • Remote work and flexible schedule.
  • Generous vacation & sick leave.
  • Regular salary reviews and stock options.
  • Employee benefits: language courses, skill development, gym.
  • Team retreats, camps, offsites, and social events.
  • Comfortable coworking space in your city (on demand)

GETONBRD Job ID: 59301

Mascotas permitidas Las mascotas son bienvenidas en la oficina.
Horario flexible Entrada y salida flexibles, libertad para realizar trámites personales o familiares.
Vestimenta informal Spacebring no exige ningún código de vestimenta.
Vacaciones extra Spacebring otorga vacaciones pagadas adicionales al mínimo legal.

Política de trabajo remoto

Remoto sólo localmente

El trabajo es 100% remoto, pero los candidatos deben residir en Chile, Argentina, Perú, Colombia o Ecuador para postular.

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  1. Empleos
  2. Soporte al Cliente
  3. Spacebring
  4. Customer Success Manager

Acerca de Spacebring

Shared space software to maximize recurring revenue through subscriptions, automate operations, and empower clients to be self-reliant. — Perfil completo de Spacebring

Customer Success Manager
Spacebring • Remoto (5 ubicaciones)
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Requiere postular en Inglés
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