Salesforce Service Cloud Specialist en coderslab.io

CodersLab is a company dedicated to developing IT solutions, and we are currently focused on expanding our teams globally to position our products in more countries across Latin America. That’s why we’re looking for a Salesforce Service Cloud Specialist to join our team.

You’ll be part of a challenging and ambitious team, eager to innovate in the market, where your ideas and contributions will be highly valuable to the business.

Apply now for this incredible opportunity!

Postula a este empleo directamente en getonbrd.com.

✅ Requirements

• 4–6 years of hands-on Salesforce administration experience
• Strong knowledge of Salesforce architecture, security, and data modeling
• Proficient in SOQL; familiarity with LWC development
• Salesforce certifications: Advanced Admin, Service Cloud Consultant, Agentforce Specialist, etc.
• Experience with Flows, validation rules, and automation best practices
• Production-level use of Einstein tools (chatbots, Service Intelligence, case classification, etc.)
• Familiarity with Agentforce Studio (Prompt Builder, Agent Builder) and RAG implementation
• Bachelor’s degree in Computer Science / Information Technology or equivalent
• Advanced/Fluent English (written and spoken)

🧠 Soft Skills

• Clear communicator with technical and non-technical stakeholders
• Strong problem-solving and analytical thinking
• Detail-oriented and committed to high-quality documentation
• Team player with adaptability to fast-changing environments
• Eager to learn and explore new platform capabilities