Lilo AI is pioneering an innovative, hassle-free procurement platform designed to empower customers in streamlining operations, increasing profits, and saving valuable time. The Account Support team plays a vital role within this mission by supporting the operational backbone of Lilo's account management. As a fast-growing startup focused on revolutionizing hotel procurement, Lilo AI offers a dynamic environment where technology and customer-centric service align to create significant impact in the hospitality industry.
Fuente del empleo: getonbrd.com.
Key Responsibilities
Process customer requests timely and accurately to ensure a seamless customer experience.
Track and manage orders, proactively identifying and troubleshooting any issues.
Support the Account Management team with onboarding workflows and various operational tasks.
Maintain clear, up-to-date internal records and documentation with attention to detail.
Work extensively with spreadsheets and tools to manage data efficiently and streamline processes.
Required Skills and Qualifications
Advanced Excel skills with confidence in handling spreadsheets and data management tasks.
English proficiency at level C1, both written and spoken, to communicate effectively across teams.
Highly organized, methodical, and extremely detail-oriented.
Ability to manage multiple tasks and workflows simultaneously within a fast-paced environment.
Self-motivated, reliable, and possessing a collaborative mindset to work smoothly with diverse teams.
No specific past experience or formal education is required, emphasizing attitude and skillset as primary selection criteria.
Desirable Skills and Traits
Experience or familiarity with the hospitality industry could be beneficial, given the focus on hotel procurement. Prior exposure to customer service or account management environments will provide an advantage. Strong problem-solving skills and adaptability to changing workflows enhance performance in this role. Being proactive with a passion for continuous learning and supporting team goals is highly valued.
Why Join Lilo AI?
We offer the opportunity to work remotely from Latin America for a fast-growing US-based startup. This role is a high-impact position with potential to grow and take on more responsibilities. Our team thrives in a collaborative, global, and multicultural environment, fostering innovation and inclusion.
Schedule: Sunday to Friday, 2 - 9pm (CLT)
GETONBRD Job ID: 54685
Mascotas permitidas
Las mascotas son bienvenidas en la oficina.
Horario flexible
Entrada y salida flexibles, libertad para realizar trámites personales o familiares.
Teletrabajo opcional
Algunos días puedes trabajarlos desde tu casa.
Cobertura de salud
Lilo AI paga o copaga cobertura de salud adicional a lo legal.
Computadora
Lilo AI proporciona una computadora para tu trabajo.
Vestimenta informal
Lilo AI no exige ningún código de vestimenta.
Política de trabajo remoto
Híbrido
Se trabaja algunos días de forma remota y otros en la oficina en Santiago (Chile).
We are creating the most hassle-free procurement platform on the planet. We want to empower our customers to streamline their operations, boost their profits, and free up valuable time for what really matters.
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Perfil completo de Lilo AI
Global
Argentina
Colombia
México
Perú
Remoto
Estados Unidos
Superpower AI
Postula con Google
