Technical Support Engineer en Teltonika de chile

Imagine You hand an opportunity to join #Google, #Apple, #Amazon or #Tesla when they were just starting to grow. It would be amazing, rigth?!

Teltonika de Chile is a representative branch of Teltonika IoT Group, which is creating and manufacturing Internet of things (IoT) for over 20 years. From connected vehicles to networking, we seek our solutions to be used globally and become an indispensable part of any business.

Now we are constantly growing and looking for an organized Technical Support Engineerto join our team in Santiago, Chile.

As a technical support engineer you will work with the Telematics (GPS) Profit Center, Along with the Head of Technical Support in our Chile offices and constant communication with our HQ for training and develop your knowledge.

Your main responsibilites :
Guide employees and customers on how to use Teltonika Telematics devices and solutions (consult, provide trainings);

• Solve technical issues and ensure prevention;
• Constant supervision and preparation of devices technical documentation;
• Participate in direct communication with clients to answer technical questions (conference calls, visits to clients);
• Perform quality assurance tasks before providing solutions to customers.

We hope you are responsible, demonstrate logical thinking, interested in technology and working in a team is a pleasure.

You will succeed if you have:

• Technical or engineering degree in Electronics, Mechanics or similar)
• Basics of telecommunication systems and IOT technologies: 2G, 3G, 4G, Bluetooth
• Ability to explain GNSS technology fundamentals;
• English language knowledge at least at the level of B2, Spanish at a native, or bilingual level;
• Ability to analyze and solve complex technical problems;
• Good communication skills;
• Capability to prepare technical documentation;
• Knowledge of software, operating systems, server operation and programming languages (C, C++, C#, Java, Python) essentials.

Hands-on technical experience working with Telematics solutions for at least 1 year is a significant benefit for this role.

• ­Experience working with IoT solutions (1-Wire, RS-232/RS-485, Modbus, MQTT, TLS) and­­ secure Cloud based systems (AWS, Azure) would be an advantage.

WHAT WE OFFER

An attractive compensation package that will match your skill set and knowledge in the area;

• Real potential to develop career opportunities in a fast-growing international company;
• The opportunity to build significant achievements in your professional carrier, while driving the Company‘s expansion in the South American region;
• Internal training and knowledge sharing for constant professional growth;
• Multicultural and diverse environment which highly values knowledge and ideas exchange, supportive and positive attitude in the team;
• Participation in the process of creating unique and innovative IoT products and solutions for the international market;
• Teambuilding activities to boost and maintain the communication based on mutual trust and respect, at the same time keep the environment inspiring and engaging;
• Regular internal surveys to understand your concerns, achievements and future goals better, and support you on the way.