Operations Manager en MACH

Empleo finalizado - No se reciben más postulantes

MACH is a corporate startup willing to transform the way that people make payments. We are going to launch a new mobile app during the coming months.

As an Operations Manager you will be responsible of running the day-to-day ops of Mach. We will rely on you to make sure the boat stays afloat even in a very high-grow environment. You will also take care of our most precious value, our clients, by helping them to use Mach to change the way the pay in Chile.

You will:

  • Create and optimize processes to allow the business to efficiently operate and grow
  • Oversee our relationships with our providers to ensure they are delivering
  • Develop our Customer Support. We aim to achieve an outstanding level of support since day one and we need you to take care of this
  • Ensure the operational continuity of Mach, in coordination with other operational providers
  • Be responsible for the performance and stability of the platform, prioritizing User Experience
  • 3-5 years of management consulting , strategy or related experience; operations experience in a high-growth environment
  • Startup experience is a positive asset
  • High-achieving graduate from a top Chilean university
  • Fluent English speaker
  • Excellent communication skills and ability to interact with internal and external partners
  • Extremely data-focused, advanced Excel skills and strong data visualization skills
  • Techie: you should love tech as much as we do and keep up to date with the latest trends
  • Team player: you will be interacting with the team constantly
  • Hustle is key, in our team we move quickly and execute to allow for continual iteration
  • Generate impact: we are aiming to change the payments industry in Chile. We are well-funded and have already a great development team working on our product
  • Great workplace: we have the coolest office for any startup in Chile. Located in El Golf, Santiago with the best equipment and the classic startup perks: sofas, Playstation 4 and ping-pong
  • International team: we are supported by the world's leading advisor in business strategy, giving us access the best resources worldwide
  • Career plan: we are funded by one of the leading banks in Chile. You will become a full-time employee of the bank and enjoy the career plan and benefits of their employees including:
    • Annual bonus
    • Scholarships for studies
    • Complementary health and dental insurance with co-payment
    • Bonus for marriage, children birth and child support

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